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Cannot protect machine because RR says it's already protected.

Marc L
over 6 years ago

We are protecting our VM's agentlessly and only have 1 VM that's causing issues. Whenever I try to add it to protection, RR says it's already protected. This VM has never been protected before so I don't know what's causing RR to think that. We deploy all of our machines via templates so I know it's not a duplicate SID issue or else we would have seen it before. Is there somewhere I can check to get more info on why RR is saying this? Or even better, remedy the situation?

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  • 0 over 6 years ago
    Hi Marci:
    Is that machine the VMWare Virtual Server? (If it is you have a duplicated name). I would suggest to change the display name of the VirtualCenter through which you protect the VMs agentlessly and try again. This issue was supposed to be fixed in 6.1.2 -- what version are you running?
    Please let us know.
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  • 0 over 6 years ago
    Hi Marci:
    Is that machine the VMWare Virtual Server? (If it is you have a duplicated name). I would suggest to change the display name of the VirtualCenter through which you protect the VMs agentlessly and try again. This issue was supposed to be fixed in 6.1.2 -- what version are you running?
    Please let us know.
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