• Started getting system.timeoutexception: 'b__0' on one machine, can't tell why.

    One of the VM's being backed up started throwing this error every few backups since last night. Out of the past 8 backups, 5 have thrown the error. No other VM's are having this issue. These are backed up agentlessly (vCenter) direct from SAN.…

  • Failback Without Second Core

    My team is trying to test failover of production systems for a customer. They have five Windows server VMs on an ESXi host that each have a virtual standby on another ESXi host, but only one Core. There is a SQL server and an Exchange server involved…

  • vSphere 7.0 Support Timeline?

    Is there a current timeline for when a release will officially support vSphere 7.0?

  • Agentless Windows box randomly taking a base

    I have a Windows machine that we are testing agentless backups on. The machine isn't doing anything to increase or change the disk size. It has taken a base 2 nights in a row. It took a large incremental the night before, then a base the night before…

  • Upgrading to 6.2 and would like to go agentless on existing VMs running 6.0.2 and 5.4.3

    Hello Quest / Rapid Recovery community!

    I'm preparing for an upgrade of existing COREs from 6.0.2.144 to 6.2.0.  My windows-based protected machines are a mixed bag of 6.0.2 and 5.4.3.  The main reason for the upgrade is to take advantage of the archiving…

  • Hyper-V hosts freezing during Rapid Recovery Agentless backup of VM's

    We have been running Rapid Recovery 6..1.2 for over a year using Agentless Backup on our Hyper-V hosts to backup VM's without problems. We recently bought 3 new hosts to replace the current hosts which are end of life. All hosts (old and new) are running…

  • DL4300 Rapid Recovery Core 6.1.3.100 SQL 2000 Support?

    Hello, 

     

    Our DL4300 appliance running Rapid Recovery Core 6.1.3.100 backs up our modern physical servers and also an ESXI box running our legacy servers after a P2V conversion. One of these VMs on ESXI is a Windows Server 2003 R2 32bit OS running SQL 2000…

  • Cannot protect machine because RR says it's already protected.

    We are protecting our VM's agentlessly and only have 1 VM that's causing issues. Whenever I try to add it to protection, RR says it's already protected. This VM has never been protected before so I don't know what's causing RR to think that. We deploy…

  • VM's randomly experience connectivity errors.

    Every so often I will get errors with backup transfers that end up being connectivity errors in Rapid Recovery. For example, I have a VM that performed backups no issues every hour today except at 2:00 when I received an error that said it couldn't complete…

  • VCenter permissions

    I have a question regarding the necessary permissions to export a vm from Rapid Recovery. I have a tech that I would like to test the backups of our customers once a month. A simple export of the VM to and ESXi host and then having the tech boot the machine…

  • Converting Agent-based Servers to Agentless

    I am currently converting some of our environment to the the agent-less style of backing up the machines. What I am not sure about is how to move the existing recovery points to the now agent-less protected machine. I have the recovery points still, and…

  • Problem with Agentless Allocated space

    Hi,

     

    i use RapidRecovery  6.0.2.144 to backup about 12 ESXi (6.0.0 4192238) hosted VMs agentlessly.

    On some of those machines (thin provision disks)the shown allocated space is wrong (says the disk is full).

    The problem is then that my base image are bigger…