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Cannot protect machine because RR says it's already protected.

Marc L
over 6 years ago

We are protecting our VM's agentlessly and only have 1 VM that's causing issues. Whenever I try to add it to protection, RR says it's already protected. This VM has never been protected before so I don't know what's causing RR to think that. We deploy all of our machines via templates so I know it's not a duplicate SID issue or else we would have seen it before. Is there somewhere I can check to get more info on why RR is saying this? Or even better, remedy the situation?

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  • 0 over 6 years ago
    Well I fixed the issue although inadvertently... While trying to remove a VM from being protected, I removed the VCSA by mistake. (Might be a slight UI issue there...). But after everything was gone, it all re-added properly and I had no conflicting issues. Just hoping we don't need to restore anything older than yesterday!
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  • 0 over 6 years ago
    Well I fixed the issue although inadvertently... While trying to remove a VM from being protected, I removed the VCSA by mistake. (Might be a slight UI issue there...). But after everything was gone, it all re-added properly and I had no conflicting issues. Just hoping we don't need to restore anything older than yesterday!
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