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vRanger 5.5.0.25454 - Backup Problem

achim.weiermann
over 6 years ago

Hello Forum,

I have a problem with the backup of an VM.

VRanger running on an physical Windows Server 2012 R2.

Virtual Software = VMware 5.5

VM1 = Windows Server 2008 R2 German incl. MS SQL Server 2008 Express Edition

VM2 = Windows Server 2012 R2 English incl. MS SQL Server 2012 Express Edition

Backup on an SCSI attached Storage MSA2012sa with enough space.

VM1 = scheduled task each saturday - always successfull

VM2 = scheduled taks on monday, wednesday, saturday - always failed

I just have deleted the task and set it up new, but that doesn't help.

No problems on the network.

I don't have any idea why.

Thanks Achim

If there is someone with an idea to resolve the problem that would be great.

Parents
  • 0 over 6 years ago
    Hello Alexis,

    yes I know that the version 5.5 is out of life.

    But we have only 2 application from the german telekom they need the VMware virtualization.

    The VMware version is 5.5 Enterprise (latest version)

    Here the log file ov the VM2:
    2017-05-15 22:00:53.734]: vRanger Backup & Replication - v5.5.0.25454
    [2017-05-15 22:00:53.750]: Selected Options: Check destination for free space. | Compress backed up files. | Update notes with the latest backup results. | Enable Active Block Mapping (ABM). | Selected SpaceSavingTech: None | Included Disks [1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64].
    [2017-05-15 22:00:53.750]: Task for virtual machine Concierge was queued.
    [2017-05-15 22:01:12.047]: SourceVm:Concierge | Uuid:564d3090-984e-f7b2-b646-a5f49036b966 | VC:N/A, Host:esx.peterhoff_nt.local [ESXi 5.5.0]
    [2017-05-15 22:01:12.047]: Beginning backup task for Concierge
    [2017-05-15 22:01:12.047]: Starting task validation.
    [2017-05-15 22:01:12.047]: Connection to esx.peterhoff_nt.local was properly validated.
    [2017-05-15 22:01:12.047]: esx.peterhoff_nt.local is properly licensed.
    [2017-05-15 22:01:12.063]: Test connection to repository VM-Backup starting...
    [2017-05-15 22:01:14.016]: Test connection to repository VM-Backup successful!
    [2017-05-15 22:01:14.406]: Ending task validation... success!
    [2017-05-15 22:01:14.406]: Beginning initialization of backup information.
    [2017-05-15 22:01:14.406]: Retrieving the tasks parent information.
    [2017-05-15 22:01:26.781]: Retrieving save points for any full backups associated with this job.
    [2017-05-15 22:01:26.906]: Finished initialization of backup information successfully.
    [2017-05-15 22:01:26.906]: A Full backup will be run for this task.
    [2017-05-15 22:01:26.984]: Gathering credentials for Concierge completed.
    [2017-05-15 22:01:26.984]: Checking for VMotion completed.
    [2017-05-15 22:01:27.156]: Gathering data for Concierge from API completed.
    [2017-05-15 22:01:27.984]: Gathering data for esx.peterhoff_nt.local from API completed.
    [2017-05-15 22:01:28.094]: Retrieving the VM BIOS configuration completed.
    [2017-05-15 22:01:28.547]: Checking free space on VM-Backup completed.
    [2017-05-15 22:01:33.219]: Creating a snapshot for vRanger completed.
    [2017-05-15 22:01:33.969]: Gathering data for Concierge from API completed.
    [2017-05-15 22:01:33.984]: Local machine is a physical machine.
    [2017-05-15 22:01:34.000]: Backup task will attempt to use Machine-based VDDK SAN.
    [2017-05-15 22:01:43.734]: Using filter type(s) active map for disk: vix:r:172.16.100.49:902:[datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:01:49.165]: Backup failed: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: 3201 - can't open [datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:01:49.166]: The failed backup task will be retried.
    [2017-05-15 22:01:54.835]: Backup failed: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: 3201 - can't open [datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:01:54.836]: The failed backup task will be retried.
    [2017-05-15 22:02:00.487]: Backup task using VDDK SAN failed: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: 3201 - can't open [datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:02:00.488]: Backup task will be attempted using a Machine-based VDDK network connection.
    [2017-05-15 22:02:10.023]: Using filter type(s) active map for disk: vix:r:172.16.100.49:902:[datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:17:51.356]: Backing up disk 'vix:r:172.16.100.49:902:[datastore1] Concierge/Concierge.vmdk:moref=3:3-snapshot-2:6' completed.
    [2017-05-15 22:17:52.673]: Checking and enforcing retention policy completed.
    [2017-05-15 22:18:08.451]: Removing snapshot for vRanger completed.
    [2017-05-15 22:18:12.905]: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: The database trasaction was rolled back.


    Regards Achim
Reply
  • 0 over 6 years ago
    Hello Alexis,

    yes I know that the version 5.5 is out of life.

    But we have only 2 application from the german telekom they need the VMware virtualization.

    The VMware version is 5.5 Enterprise (latest version)

    Here the log file ov the VM2:
    2017-05-15 22:00:53.734]: vRanger Backup & Replication - v5.5.0.25454
    [2017-05-15 22:00:53.750]: Selected Options: Check destination for free space. | Compress backed up files. | Update notes with the latest backup results. | Enable Active Block Mapping (ABM). | Selected SpaceSavingTech: None | Included Disks [1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64].
    [2017-05-15 22:00:53.750]: Task for virtual machine Concierge was queued.
    [2017-05-15 22:01:12.047]: SourceVm:Concierge | Uuid:564d3090-984e-f7b2-b646-a5f49036b966 | VC:N/A, Host:esx.peterhoff_nt.local [ESXi 5.5.0]
    [2017-05-15 22:01:12.047]: Beginning backup task for Concierge
    [2017-05-15 22:01:12.047]: Starting task validation.
    [2017-05-15 22:01:12.047]: Connection to esx.peterhoff_nt.local was properly validated.
    [2017-05-15 22:01:12.047]: esx.peterhoff_nt.local is properly licensed.
    [2017-05-15 22:01:12.063]: Test connection to repository VM-Backup starting...
    [2017-05-15 22:01:14.016]: Test connection to repository VM-Backup successful!
    [2017-05-15 22:01:14.406]: Ending task validation... success!
    [2017-05-15 22:01:14.406]: Beginning initialization of backup information.
    [2017-05-15 22:01:14.406]: Retrieving the tasks parent information.
    [2017-05-15 22:01:26.781]: Retrieving save points for any full backups associated with this job.
    [2017-05-15 22:01:26.906]: Finished initialization of backup information successfully.
    [2017-05-15 22:01:26.906]: A Full backup will be run for this task.
    [2017-05-15 22:01:26.984]: Gathering credentials for Concierge completed.
    [2017-05-15 22:01:26.984]: Checking for VMotion completed.
    [2017-05-15 22:01:27.156]: Gathering data for Concierge from API completed.
    [2017-05-15 22:01:27.984]: Gathering data for esx.peterhoff_nt.local from API completed.
    [2017-05-15 22:01:28.094]: Retrieving the VM BIOS configuration completed.
    [2017-05-15 22:01:28.547]: Checking free space on VM-Backup completed.
    [2017-05-15 22:01:33.219]: Creating a snapshot for vRanger completed.
    [2017-05-15 22:01:33.969]: Gathering data for Concierge from API completed.
    [2017-05-15 22:01:33.984]: Local machine is a physical machine.
    [2017-05-15 22:01:34.000]: Backup task will attempt to use Machine-based VDDK SAN.
    [2017-05-15 22:01:43.734]: Using filter type(s) active map for disk: vix:r:172.16.100.49:902:[datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:01:49.165]: Backup failed: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: 3201 - can't open [datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:01:49.166]: The failed backup task will be retried.
    [2017-05-15 22:01:54.835]: Backup failed: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: 3201 - can't open [datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:01:54.836]: The failed backup task will be retried.
    [2017-05-15 22:02:00.487]: Backup task using VDDK SAN failed: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: 3201 - can't open [datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:02:00.488]: Backup task will be attempted using a Machine-based VDDK network connection.
    [2017-05-15 22:02:10.023]: Using filter type(s) active map for disk: vix:r:172.16.100.49:902:[datastore1] Concierge/Concierge.vmdk
    [2017-05-15 22:17:51.356]: Backing up disk 'vix:r:172.16.100.49:902:[datastore1] Concierge/Concierge.vmdk:moref=3:3-snapshot-2:6' completed.
    [2017-05-15 22:17:52.673]: Checking and enforcing retention policy completed.
    [2017-05-15 22:18:08.451]: Removing snapshot for vRanger completed.
    [2017-05-15 22:18:12.905]: An internal error occurred during execution, please contact Quest support if the error persists. Error Message: The database trasaction was rolled back.


    Regards Achim
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