vRanger 7.8.1 did not mark exchange 2013 DB as Backuped

Hello Stefan, 

Sorry for the delay. In order to make consistent backups, the job must have the quiesce option enabled and the VSS tools installed in the guest VM. In order to install the VSS tools, you need to go to the inventory and right click the VM. Choose all disks to ensure the OS applies the VSS snapshot. 

hi, thanks thats help

one problem 

can not connect to rcp did you know this problem?

rcp is startet / firewall off / dns working

have i enable vss on the client too or only in vRanger ?

Hello Stefan, sorry about the delay. Is this message showing up when you try to configure the VSS tools from vRanger? If that's the case, check what's the first IP address reported by the VMware Tools in vSphere client. If it is an APIPA address, you can change the IP address order by tweaking around the VMware configuration. Usually, VMware will provide the first IP address to us (as reported by VMware tools), so if you have a Exchange cluster, it may explain why you're getting this issue. 

This documentation explains how to perform the order change by creating a new file called tools.conf inside the VMware tools default installation directory:

Configuring Network Interface Information (vmware.com)

If you keep having issues after performing these steps, please create a support case so we can help you with the configuration. 

hi,

i checked the ip it is the correct one.

i get the error from vranger

RPC-Server not avalible HRESULT: 0x800706BA

ecxhange is not in an cluster

Thanks for the information, would it be possible to temporarily disable the firewall and the antivirus on that Exchange server. We use the standard dynamic RPC ports in order to establish a connection to the server and then push the files. Are you also able to access the administrative share from the vRanger server? In order to push the script to the right folders, you should be able to access that admin share (for example: \\exchangeserver\c$)

hi, 

admin share is able an working

firewall is off

antivirus is off

Would it be possible to create a support request to get some additional logging and understand what's happening in the background? In the worst case scenario, we can manually configure the scripts required to perform VSS, but I would like to understand why vRanger is not able to create a RPC connection to your Exchange server. 

sorry at the moment not possible i tried first to open request

sorry at the moment not possible i tried first to open request