Is Quest/ApexSQL legit?

I found a link to the ApexSQL Propogate software on a forum and downloaded and installed the software. I created a simple query script to test running over multiple (4) databases. The simple script failed each time and when I went to reopen my script to test it manually, I discovered that my entire script was replaced with Chinese characters!

I then sent an email to support but they responded with with "we can't/won't help you. Use the 'Community' forum instead."
I then tried to log into the Community forum via my Microsoft account but I keep getting "That Was Unexpected...We apologize, but an unexpected issue prevented the page you requested from being available. We've logged the issue so the site administrator can resolve the problem."

Next I tried creating an account manually and logging in that way via IE11. But that wouldn't work either as the menus would not display correctly leaving no way to post a question.

I was finally able to get here using Firefox but now I'm wondering if this company/software is legit or a data collection tool for the Chinese. I am NOT a paranoid person but this experience seems awfully sketchy.





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  • Hi David, 

    Thank you for expressing your concern in our forums. 

    I am a Technical Support Manager for the ApexSQL product here at Quest. Quest as a company has been around since 1984, we maintain and provide software solutions for our customers since then. Some of our most famous product brands are Toad, Rapid Recovery, and KACE

    ApexSQL is one of the latest additions to our software portfolio, bringing a ton of fresh automation tools for Database Administrators and Developers alike. These solutions have earned accolades for their quality support and functionality. We are committed to continuing to deliver quality support and software for this new toolset.

    We are sorry you encountered these issues while logging in. Our portal works as expected with IE11, Google Chrome, and Firefox.

    Can you provide a screenshot or text snippet of the characters you saw being replaced on your script? We would like to provide you with assistance to the problem you originally stumbled upon.

    Kind regards,

     

    George Moore

    Technical Support Manager

    Quest | Information Management – ApexSQL, LiteSpeed, Toad

  • And the error I see in Chrome and the messed up menu in IE11

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