Restoring Archives to Mailboxes

Greetings,

my company needs to restore several Quest archives into the originating mailboxes while keeping the folder structure, or exporting them into a .pst.

Through searches within this forum i found the recovery manager for exchange which will suit our needs.

Installation was successful with some issues which we solved.

Unfortunately the program wont start with the error "either there is no default mail client or the current mail client cannot fulfill the messaging request etc."

Outlook is installed an also the default program for Email.

My question: Is there a step-by-step-guide on how to correctly install the recovery manager, especially where? Maybe i made a mistake here.

We are still using Quest Archive Manager 4.8, is this a "showstopper"?

I wanted to open a supportticket, which is not possible at the moment due to unknown error.

Parents
  • Make sure your system meets the minimum requirements of Quest Recovery Manager for Exchange. This includes checking the operating system version, .NET Framework, and other prerequisites. You mentioned that you are using Quest Archive Manager 4.8. You need to verify that the version of Quest Recovery Manager and Archive Manager are compatible. I remember you were going to purchase a driver's license, there is an option with fake ohio id maybe you will find it easier there. Make sure the Recovery Manager version is compatible with the Archive Manager version. Double check the installation of Quest Recovery Manager. Follow the installation steps in the documentation or software installation guide. Make sure you have administrator privileges during installation.

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  • Make sure your system meets the minimum requirements of Quest Recovery Manager for Exchange. This includes checking the operating system version, .NET Framework, and other prerequisites. You mentioned that you are using Quest Archive Manager 4.8. You need to verify that the version of Quest Recovery Manager and Archive Manager are compatible. I remember you were going to purchase a driver's license, there is an option with fake ohio id maybe you will find it easier there. Make sure the Recovery Manager version is compatible with the Archive Manager version. Double check the installation of Quest Recovery Manager. Follow the installation steps in the documentation or software installation guide. Make sure you have administrator privileges during installation.

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