• Need documentation on migrating from version 5.1.35 to current

    Need documentation on migrating from version 5.1.35 to current

  • Is there a way to archive/delete emails from specific email address on the global level?

    Is there a way to archive/delete emails from specific email address on the global level? For example. We would like to make sure scanned documents from copiers that are coming from copier@companyemailaddress.com can be removed from user's mailbox after…

  • How to Re-inflate a Batch of Mailboxes to their respective accounts?

    ​Looking for a option to Re-inflate Multiple Mailboxes and also possible Purge based on a 7 yr retention Policy.

    Please advise

  • moved folder

    moved folder

  • Can you scan the archive for a missing email? or a specific email?

    Is there a way to scan through the entire archive (or a specific users archive) to search for a specifically missing email?

  • Can you re-scan mailboxes to archive missing dates?

    Our Archiver doesn't appear to have been running due to one of the necessary services not being able to start for a few days consecutively. Is there a way to scan mailboxes for the missing dates? (Can we still archive the dates that are missing within…

  • Need documentation on where and how to find the number of items in the current externalization queue, similar to working on x of xx.

    Our company has determine it needs to let users upload files in bulk (hundreds of GB of documents from a legacy system).  I need to determine current impact of the externalization, showing the growth of the SAN caused by this action.

  • How can I delete a storagepoint record for an endpoint that no longer exists?

     I'm trying to do a recall and unused blob cleanup and get the following errors:

    Cannot find specified EndPointId: (Source: Profile.ProviderRetrieveBinary)

    and

    Recall Item Failed For Doc Version in SiteId = with ItemId = UIVersion: 512. Error was: Cannot…