Events broken in RR

Admitted there is now a defect in the upgrade process.
Pending fixes.
Not proper fix until 6.1..

The only related defect I know can be fixed by removing the HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Core\Events
(after exporting it).
If the core performs normally, you DO NOT NEED to stop the core service; refreshing the Events page after removing the Events registry key will recreate it with the default values.
Please note that some agents have their own eventsservice registry key (i.e. HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Core\Agents\<agentID>\EventsService)
If you did not try this approach, please do so.

Tried, didn't help.

Just to add.
Installed RR on a normal server, not an upgrade and the dell log didnt create.. again.. so its not an upgrade issue

Hi Stephen -- I have sent you an e-mail. At this point I believe it is a localization issue.

Hi Stephen:
I was able to reproduce your issue after installing Windows with the UK locale. (although I put in quite some effort to succeed)
I made sure that the UK locale is chosen on the core (settings->general tab->locale).
I stopped the core service and force-restarted the eventsystem and eventlog services:

PS C:\Users\Administrator> restart-service eventsystem -passthru -force

Status Name DisplayName
------ ---- -----------
Running SENS System Event Notification Service
Running BITS Background Intelligent Transfer Ser...
Running eventsystem COM+ Event System

PS C:\Users\Administrator> restart-service eventlog -passthru -force

Status Name DisplayName
------ ---- -----------
Running RapidRecoveryCore Dell Data Protection | Rapid Recove...
Running netprofm Network List Service
Running NlaSvc Network Location Awareness
Running eventlog Windows Event Log

Restarted the Event Viewer MMC as there were logged events could not find the corresponding messages

Since I have done that, the RR events are captured:

PS C:\Users\Administrator> get-eventlog -LogName DELL

Index Time EntryType Source InstanceID Message
----- ---- --------- ------ ---------- -------
23 Sep 16 15:59 Information Dell Data Protect... 352 Events configuration has been changed
22 Sep 16 15:58 Information Dell Data Protect... 315 The License Portal has been contacted
21 Sep 16 15:44 Information Dell Data Protect... 315 The License Portal has been contacted
20 Sep 16 15:14 Information Dell Data Protect... 315 The License Portal has been contacted
19 Sep 16 15:12 Information Dell Data Protect... 352 Events configuration has been changed

Hope that it would work for you too :)

Thanks, ill give it a shot.

Noticed restarting eventlog restarts the core service!!

Will this create the dell log when its now in eventviewer?

Not working i'm afraid :(

Hi Stephen:
Have you restarted the eventviewer? In my case, some undetermined records were written to the DELL log and restarting the EventViewer fixed them.

I did, nothing is being written, only the write-eventlog test i did.