Is it possible to create a service-now change request upon creating a new CSR in STAT? Whenever user creates a new CSR, the STAT should call the service now API to create a new ticket. Have anyone tried this option?
Is it possible to create a service-now change request upon creating a new CSR in STAT? Whenever user creates a new CSR, the STAT should call the service now API to create a new ticket. Have anyone tried this option?
This post is old. Stat still support Web Services but most customers are now using Stat's REST api for the SMS integrations. Please see the following post: https://www.quest.com/community/stat/f/forum/30952/integrating-stat-with-jira
This post is old. Stat still support Web Services but most customers are now using Stat's REST api for the SMS integrations. Please see the following post: https://www.quest.com/community/stat/f/forum/30952/integrating-stat-with-jira