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Agent is orphaned by this Core

mlove
over 6 years ago

We recently did a Core migration of Rapid Recover 6.1.3 to a new server and all is well except for one client.

It's a VMware server running Linux and when I'm in the Core Console, then go to the Vcenter server and +Protected Machine I'm able to find the machine and select it.  Then I get a warning, "Agent is orphaned by this Core".  I click Next and protect it, but it never shows up in the list of protected servers.

The thing is, this is a new server, we've never backed it up with Rapid Recovery before.

I searched the registry of the old Core and new Core and there are no references to that server.

Any suggestions.

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  • 0 over 6 years ago
    Unfortunately it's not cloned, but I did check the UUID. We're only backing up 3 VMs this way and it's weird because all 3 have the same UUID, but 2 work and I'm only getting the "Agent is orphaned by this Core" on one of the servers.
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  • 0 over 6 years ago
    Unfortunately it's not cloned, but I did check the UUID. We're only backing up 3 VMs this way and it's weird because all 3 have the same UUID, but 2 work and I'm only getting the "Agent is orphaned by this Core" on one of the servers.
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