• what's the use of AfterMail_Temp database in AM. Could it impact the export performance when exporting PST using search Exporter tool which is native to Archive Manager 5.8

    What's the use of AfterMail_Temp database in AM?

    Could it impact the export performance when exporting PST using search Exporter tool which is native to Archive Manager 5.8

  • Slow export of PST using search Exporter

    I have AM 5.8 and when i try to export data using search exporter its really slow and some times shows 4-5 days when exporting around 30k emails.

  • Is it possible to get a list of all mailboxes (email addresses) with data on the archive server?

    Is it possible to get a list of all mailboxes (email addresses) with data on the archive server?

    I just need to extract the list of mailboxes with their email addresses and size of data for them

  • Archive Manager Data Loader (Journal) Database Fault - MAPI Error 00040680

    Just wanted to get a solution up onto the forums in case anyone encounters this issue;


    • Journal Database content index failed 
    • Journal Database size on disk FULL


    • Attempt to dismount database
      • Restart if unable to dismount (after expanding…
  • Can we create the hash( MD5 and SHA1) value of the PST’s at the time of export.

    I am using Archive Manager 5.8 and have a requirement of exporting PST's of few users for legal purpose. I am using search export to export the PST's for these users but is there a way i can create HASH( MD5 and SHA1) value of the PST’s 

  • Restoring Archives to Mailboxes


    my company needs to restore several Quest archives into the originating mailboxes while keeping the folder structure, or exporting them into a .pst.

    Through searches within this forum i found the recovery manager for exchange which will suit…

  • Restore Mailboxes back to O365 or Exchange.


    I need to restore many archived mailboxes back to O365 or Exchange.

    Is there a way to automate this process?

    Perhaps powershell or another tool?

    Right now I need to search for the archived mailbox right-click and restore, at this rate it will take…

  • Use API to export search results to a PST

    Can you use the API to run a search and export the results into a PST file?

    I would like to write a python script to query the Archive Manager (retrieve a saved search, modify the start/end dates and email address then run the search). When the search…

  • What are the steps to migrate from old server to a new server

    We are currently running Exchange Archive Manager (8.0) on a Windows Server 2008R2, and are considering a move to a new Windows Server 2012 R2.

    The current server has all the services, HSM is stored on another drive ( for example on "D" Drive" and SQL…

  • Archived mail not placed in user folder structure since Exchange Mailbox move


    We completed a change last year to disseminate users across multiple new Exchange 2010 Mailbox databases (fewer users per individual database).

    When completing this we created a new journaling mailbox and data loader per Exchange database.

    Since this…

  • The Latest Release information available for Archive Manager version 5.5

    This announcement includes information on our latest releases, links to our downloads and documentation and overview of new features.  This way you can stay as informed as possible.

    New features in Archive Manager 5.5:

    • Added support for Office 365:…

  • Delete Policy configured on Archive Manager never starts

    I had installed Archive Manager and works fine, but in the Drive E where it is all information about Archive Exports Data, Logs, etc...is almost full...so I trying to configure into Retention Policies one Delete Policy where delete all information…

  • SQL Server Cumulative Updates

    Hi All,


    We have Archie Manager 5.3 running on SQL Server 2014 SP2.  The release notes for the software don't mention anything specifically for the Cumulative Updates to the database server, will we run into any problems we if apply CU9 to this server…

  • How to re-associate Archive data for a new user in a new domain

    Client has migrated to a new AD/Exchange domain. 

    The user accounts were created new in the target domain.


    Would it be possible to fix the existing AM to allow the new users from the new domain access to the existing users Archive data?


  • Exchange Utility Reconstruct Speed

    Im reconstructing a mailbox, and it seems to be running slow.

    Im currently getting the below status

    2.54 Per min, 0.04 Per sec and processing time is 20:41:56

    I checked the log (ExchangeUtility.wlog) and it is processing but i did notice this at the s…

  • KB4011162 and MS Outlook 2016

    Any idea if there will be a workaround for the removal of the homepage tab in outlook 2016?




  • Moving an Archive to a new domain


      I need some advice on moving the Archive manager from one domain to another.  I have seen this post a few times floating around on this form, but my situation appears to be slightly different because I want to cease the use of actively importing…

  • Moving Archive Manager to New Server

    We are currently running Archive Manager (5.3) on a Windows Server 200R2 instance, and are considering a move to a 2012R2 server.

    The current server has all the services, the attachment store and the website as well as SQL server installed on it.

    We have…

  • How to get the most out of this forum –best practices for what information to include

    How to get the most out of this forum –best practices for what information to include:


    The better a problem is described, the better the assistance tends to be.

    In order to better assist with your issue at hand, please include the following information…

  • Up and coming feature - Office 365 Native Archiving Support

    Currently, Archive Manager can archive Office 365 information when an On Premise Exchange Journal Mailbox is specified in Archive Manager.

    A Journal rule is setup in Office 365 to forward the mail items to the on-premise Journal Mailbox. Archive Manager…

  • Video Tutorial - Overview of the Retention Policies node from the Web Administration Console

  • Archive Manager Trial Download Information

    Archive Manager is a complete email and messaging content archiving software solution. It enables you to capture, retain, discover and explore your Exchange email system using advanced search capabilities. Archive Manager allows a single instance of each…

  • Archive Managers Top 5 Solutions

    On this post you can find our top trending knowledge articles that other customers are inquiring about and popular solutions.


    This month’s Top Knowledge Base Articles

    1. MAPI error 80040111 The information store could not be opened. (138049)


  • Welcome to the New Archive Manager Forum

    You're at the new Archive Manager Community Forum! Got a question or a thought to share with others? Post it here! And if you have a question on the old site that we haven't answered, post it again here. We’re working on bringing threads over from…