I previously shared a challenge I had with finding the services that were created in the Hosts dashboard. Ideally we want to be able to use them in the Hosts and Infrastructure dashboards, but also add them to the Service Operations Console or attach…

Dickens wrote “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness….”…

Storage Groups: Your Next Data Protection Bullet

OK – so you may now have an awesome data deduplication appliance in your environment.  Using it gives you the peace of mind that data can be quickly backed up and recovered.  But what about going further…

The requirements for data protection continue to evolve with the changing IT environment as well as the need to protect an increasing amount of data. 

My experience in the area of data protection began in the late 1980’s when the only option for data…

You’re smart, we know it! Our customers are intelligent people, our employees are intelligent people, and together we are one smart organization made up of internal and external minds.

How do we manage that knowledge and what is Knowledge Management…

Life is about making decisions. Every decision will start with a simple question and assessing the options. What will I wear today? Will I travel by car or by train for my meeting this morning? Simple questions with potentially, a massive impact. You…

When installing SharePlex one of the things you need to do is verify the installation is working by using the SharePlex test tables before using your own tables. 

There are a couple of scripts you can run to do this but in the video I recorded I show you…

DevOps has been pervasive within Application Development for several years, but the database environment is so different and sensitive in nature, making database development a barrier to an end-to-end DevOps strategy.

The most important element of DevOps…

In Investigating Processes with Foglight - Part 1, we looked at the default dashboards that give us insight into processes and their performance metrics on a host.

A customer wanted a simple dashboard to display metrics on a specific process, without…

I was recently asked by a colleague if Foglight had any ability to tell if a specified port is open on a host.

I dug through my archives of custom agents that have been developed over the years, and I found one called PortMonitor (attached version 1.1…

In a world where data availability and integrity are paramount to the success of an organization, IT administrators are always looking for the best way to secure their data and keep the business running. One essential component of this strategy is backup…

“The most significant business benefit of DevOps is faster delivery of features.”

If most of the people you asked about DevOps told you that, wouldn’t it be worth a try?

Think of how much innovation DevOps adoption could introduce to…

Our data and systems are frequently under attack these days.  A more traditional attack is from external threats like viruses or hackers trying to gain access from outside of your environment.  Threats from inside your environment are on the increase though…

IT professionals today have a great deal on their plate. They are responsible for servers, applications, storage, networking, security, etc. Throw in a Cloud initiative, BYOD, managing a diverse array of endpoints like smartphones and its easy to see…

Over the past three months, we’ve been developing a playbook for winning in the database management tools market guided by Playing to Win: How Strategy Really Works. This best-selling book is co-authored by A.G. Lafley, executive chairman of the…

Do you ever wonder why Spotlight throws an Access Denied or WMI error while monitoring a Windows server when your user account has all the permissions needed to access that server? You might encounter these errors on the Home page or even…

I have a saying: Nothing free is easy, and nothing easy is free. That certainly holds true where SharePoint is concerned.

The ”trouble” with SharePoint has always been its blank canvas approach to what it is. For example, admins come to IT and ask for…

The Rise of Chromebooks

Over the past few years, Google Chromebooks have rapidly gained traction in the U.S. education market. In fact, according to Futuresource Consulting, Chromebooks reached over 50 percent of U.S. K-12 sales for the first time in…

A couple of weeks ago, I offered seven key questions for building a solid evaluation methodology to help you as you embark on any journey to select new technologies, whether you’re looking for information systems management software, endpoint security…

My IT career started as freelance technical support guy, I was 13 (this is a story for another series ... too early a biography :) and learnt first-hand that solving people problems was all that mattered ... soon I had a mobile phone and an agenda as…

Are you ready to learn?! Sir, YES SIR!

Howdy, y’all! Ron Colson here from the KACE training team.

I’ve been running the KACE Backyard Boot Kamps (also known as BBK) for a few years now with my awesome colleague Andrew Lubchansky and let…

I could write SQL to solve this problem.. but the data was in Excel.

I pulled pricing and mileage data from several car for-sale sites and dropped it in an Excel sheet. Columns include year, price, kilometers (mileage), etc. Here is a snippet of the data…

The time for channel is now and as a channel account manager, that’s pretty exciting. We are working hard on ensuring that as the upcoming changes commence, our channel partners know what is going to be happening and why these changes are so positive…

So long, sneaker net!

As our marketing team gathered to talk about a “Throwback Thursday” post to our Endpoint Systems Management community (we all love those entries, don’t we?), it sparked a couple of immediate thoughts in my brain. They were around…

In the coming days I’ll be posting a series of short essays on what define my work ethics … those are principles and cultural traits I’ve developed over time and I cherish as my mantra.

As a teaser, here the list and a quote for…