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Unified Communications Diagnostics

Optimize UC performance and availability with Exchange and Lync/Skype for Business monitoring. With Unified Communications Diagnostics, you’re able to optimize the performance and availability of your UC systems by detecting, pinpointing and assisting in the resolution of operational issues that arise. Quickly locate the root cause of issues and get knowledge-based solutions before they impact systems and users. UC Diagnostics helps administrators detect problems in their messaging environments by displaying Exchange and Skype for Business Server messaging-component activities through a single, easy-to-use interface.
Unified Communications Diagnostics


Visualized server health

Simplify troubleshooting with the Diagnostics console. Platform-specific diagnostics show the flow of data through Exchange and Skype for Business servers, and bottlenecks are highlighted in yellow and red so you can drill down for accurate problem resolution.

Comprehensive at-a-glance views

Achieve a high-level view of your entire messaging organization with the Management console. View status updates on core operations, and monitor specific areas of concern after fixes are implemented to verify the effect of changes.

Agentless architecture

Increase the speed and ease of server deployment while cutting maintenance costs and reducing compatibility issues.

Improved system performance

Maximize the availability and responsiveness of your messaging servers. Simply diagnose issues and automatically receive expert guidance for resolutions. On top of that, all monitoring information is displayed 24x7 through a single console.

One-of-a-kind UC suite

Take command of your unified communications with an immersive and flexible cross-platform management, reporting and diagnostics solution. UC Diagnostics is also part of a broader suite that provides performance and availability for your UC environment. Only we offer both analytics and diagnostics across Microsoft Exchange, Skype for Business, Office 365 and Cisco Unified Communications Manager. Learn more about the Suite


Simple troubleshooting
Get platform diagnostics
Optimize your environment
Comprehensive control
Simple troubleshooting

Simple troubleshooting

Discover environments, run health tests and launch reports and consoles.


For detailed requirements and a list of rights and permissions necessary for product operation, refer to the Unified Communications Diagnostics Deployment Guide.

Support & Services

Product Support

Self-service tools will help you to install, configure and troubleshoot your product.

Support Offerings

Find the right level of support to accommodate the unique needs of your organization.