• I am having trouble with some keys on my keyboard

    Hello Dear,

    I am Chongshelto, few days ago when I was writing a letter to my son, all of a sudden my keyboard key stopped working automatically. I thought that maybe I have not used the keyboard for a long time so it will happen, I also cleaned it with…

  • Privilege Manager GPO's off Network

    I'm using KACE Privilege Manager on one laptop, for a couple of pieces of software. All boxes are checked when setting the policies up. Yet as soon as I remove the laptop from the network, I lose the GPO's. The Privilege Manage containers are still showing…

  • 5K5RK

    I am planning to have Dell Thunderbolt Dock TB16 with 180-Watts Power Adapter for Notebook for my pc share any websites for it to get thanks

  • ScriptLogic has encountered a critical error while "executing SLStart". at log on

    We've been seeing this error more freqently and in fact I can recreate it on demand on my desktop computer by simply restarting the machine and logging in.

    Dialog box is titled ScriptLogic Notice

    ScriptLogic has encountered a critical error while…

  • Would like to install Printers asynchronously - New Print drivers take many minutes to install

    I would like to be able to install all print drivers asynchronously.  Meaning for the very first time a user logs onto a system and creates a Windows profile, instead of staring at the progress bar and our splash image for 5 to 10 minutes... continue installing…

  • New Release - KACE Desktop Authority 11.0.0.463 Full Build Update

    The following is a list of issues resolved in version 11.0.0.463. 

    DA Manager

    • Enhancement to allow the Manager to disallow more than one login session from the same user. This functionality can be optionally enabled or disabled.
    • Fixed SmWinService SQL…
  • Computer beeps 4 times when I turn it on, red light and then doesn't work at all.

    I have a quest mid-tower gaming case desktop, and turning it on this morning, it beeped like it does usually as a sign it's on, but then it beeped one time long and 3 times shortly. Then a red light on the front fascia blinks or stays, and the computer…

  • Full Build Update for Desktop Authority version 10.1.0.1016

    The following is a list of issues resolved in this hotfix/patch.  This mandatory hotfix addresses the following issues:

    DA Manager

    • Fixed data corruption issue with Shortcut elements after the multi-edit console feature has been used to modify more than…

  • Full Build Update for Desktop Authority version 10.1.0.1009

    The following is a list of issues resolved in this hotfix/patch.  This mandatory hotfix addresses the following issues:

    DA Manager
    • Replication Failed: preparation error occurred: Access to the path'\\<DomainName>\.......' is denied".…

  • Webinar: How to upgrade Desktop Authority

    On Jan. 31, 2018 we offered a live Webinar on how to upgrade Desktop Authority to the latest version. Here is the link to the video if anyone had missed it and would like to view it.

    Webinar: How to upgrade Desktop Authority

  • Full Build Update for Desktop Authority version 10.1.0.1006

    The following is a list of issues resolved in this hotfix/patch.  This mandatory hotfix addresses the following issues:

    DA Manager
    • Replication Failed: preparation error occurred: Access to the path'\\<DomainName>\.......' is denied"…

  • Privilege Manager (for Windows) Full Build Update 4.1.4.24

    The following is a list of issues resolved in this release:

    Client: 

    Temporary Session Elevation:

    • Fixed issue where the TSE (Temporary Session Elevation) feature was not enabled for trial/evaluation licenses.

    Blacklist logging:

    • Distinguish…

  • Printer Deployment, Not following Logic

    Good Morning All,

    I have been working with deploying out printer within our org for the past week or so. I have created all the printers in desktop authority and they are assigned by Computer OU. I have one printer that will not follow the logic, It is…

  • Mandatory cumulative Hotfix for Desktop Authority version 10.1.0.990

    The following is a list of issues resolved in this hotfix/patch.  This mandatory hotfix addresses the following issues:

    User Based Management:
    - (Group Policy Templates) Upgrade issues with ADM group policy elements
    - (Office Settings) Error upgrading to…

  • Mandatory Hotfix for Privilege Manager Released (4.0.5.1)

    Privilege Manager for Windows 4.0.5.1 is a mandatory hotfix.

    This hotfix addresses the following issues:

    • Console – Rules Deployment and Rules Detail reports:
      In the Rules Deployment and Rules Detail reports when the New shared filter set icon (green…
  • App Launcher executes bat file but commands inside it do not install program

    I have a batch file that is designed to install a DLP solution called Digital Guardian.  Once it installs it copies the installer log to a central repository. This batch file works interactively if we run command prompt as administrator and paste in the…

  • Hotfix for Privilege Manager Released (4.0.4.6)

    Privilege Manager for Windows 4.0.4.6 is an optional hotfix.

    This hotfix addresses the following issues:

    • Console – Rules Deployment and Rules Detail reports. 

    In the Rules Deployment and Rules Detail reports when the New shared filter set icon…

  • Hotfix for Desktop Authority Version 10 Released (10.0.0.442)

    Desktop Authority (DA) version 10.0.0.442 is a mandatory hotfix for Desktop Authority 10.

    This mandatory hotfix addresses the following issues:

    • Fixed issue with the creation of Outlook 2016 mail profiles.
    • Outlook settings signature for new/reply is…
  • Top 5 Knowledge Base Articles:

    On this post you can find our most popular knowledge articles for Desktop Authority that other customers are inquiring about.

     

    Popular Knowledge Base Articles

    1. Anti-Virus exceptions for version 9.x (SL4593)

    2. Replication process description and common replication…

  • Best practices: How to get the most out of this forum

    The better a problem is described, the better the assistance tends to be.
    In order to better assist with your issue at hand, please include the following information in your initial post: 

    • Product, Version, and relevant environment details.
    • Describe the…