Hi, I'm Sean, and I'd like to welcome you to the Unified Communications Analytics Skype and Lync data source video demonstration. Under the Admin settings, go into Data Collection. Let's start off with the Skype for Business or Lync CVR Database Data Source.
Under Data Collection, I'm going to collect Conferences and the Peer-to-Peer sessions, so I'm going to just leave those at the defaults. Then you need to add the SQL Server FQDN, or host name. And if it's on a SQL instance, you'll need to add that also.
When Enterprise Voice calls go through both the PSTN gateway and a Skype mediation server you need to select which you would like the chargeback cost to be calculated with. For the credentials, you can use the Data Engine Service Credentials, specific Windows credentials, or specific SQL credentials. I'm going to use specific SQL credentials that have DB data reader rights to the CDR SQL database. Just save the changes, and move on to the next one.
Now, let's set up the Skype for Business configuration data source. I'm going to leave it the defaults and collect all the data. Here, I'm going to enter specific Windows credentials that is a member of the CsViewOnlyAdministrator RBAC role. You also have an option to search for additional forests if your Skype for Business environment has resource forests. I do not, so I'm not going to set that up.
Next is setting up what Skype or Lync users you wish to collect. You can collect all from an organizational unit or even specific users. I want them all, so I'm just going to check that off. Then, you're going to add your Skype for Business front end server. PowerShell will connect to this server and get the server's and users' configurations. If you're using a port other than a default one, add that also.
Then, you need to set the credentials that are used to create the remote PowerShell connection. These credentials also need to be a member of the CsViewOnlyAdministrator RBAC role. Save your changes, and move on to the next.
And the last one we're going to configure is the Skype for Business or Lync QoE database. This is a real quick and easy one to set up. This data source is used to collect the sessions from the Quality of Experience database, or QoE database.
Here, at the SQL Server FQDN or host name. And if it's on a SQL instance, you'll need to add that also. Then, you have the credentials option, as previously in this video. This time, I'm going to use the specific Windows credentials that have DB data reader rights to the QoE database. Then, always make sure that you just save it, and you're good to go.
It's good to wait a little while, and then go into the data collection status, and make sure your newly configured data sources are working correctly. As you can see, the Skype ones are green, which means they're good to go. And you can now start running insights.
And that concludes this video demonstration. Thank you for taking the time to watch, and there'll be many more to come. To learn more about Unified Communications Analytics, visit quest.com