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Tech2Tech Talks: Getting the Most Out of Your KACE Service Desk

Tech2Tech Talks: Getting the Most Out of Your KACE Service Desk
On Demand
  • Recorded Date:Nov. 12, 2018
  • Event:On Demand
Tech2Tech Talks: Getting the Most Out of Your KACE Service Desk

Improve end-user satisfaction with Quest's KACE Service Desk automation by...

  • Ensuring 'ease of use' for end-user while using the Help Desk
  • Enabling access to knowledge-base solutions
  • Keeping end-users informed of progress
  • Delivering fast and accurate problem resolution

What you will learn

You will learn specific techniques you can leverage to ensure end-user satisfaction within the KACE Service Desk

Speakers

Jillian Salamon

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