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Skype for Business/Lync Server

Streamlined Skype for Business/Lync Server analytics and diagnostics.

Simplify Microsoft® Skype for Business/Lync® Server administration, ensure availability and maximize performance. Our solutions enable you to:

  • Easily track instant messaging (IM), file transfers, VoIP and A/V conferencing usage, trends and quality of experience
  • Compare usage, trends and chargeback costs between departments, offices, cities and to Cisco Unified Communications Manager
  • Automate user account management with less burden on IT
  • Diagnose and resolve messaging issues before they affect end users

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Accelerate performance, ensure availability, increase adoption, reduce workload and maximize your ROI with our Skype for Business/Lync Server solutions.

Skype for Business/Lync Server analysis

Get the intelligence you need to increase adoption and maximize your ROI in Skype for Business/Lync Server. Gather insights into Skype for Business/Lync Serverusage, utilization and quality of experience trends. Plus, compare usage and costs to Cisco Unified Communications Manager.

Skype for Business/Lync Server diagnostics

Ensure the performance and availability of your Skype for Business/Lync environment. Quickly detect and resolve issues before they impact systems and users by pinpointing the root cause, and issuing knowledge-based direction.

Skype for Business/Lync Server management

Reduce the administrative workload of Lync, while ensuring health and availability. Our solutions automate the user account management process for Lync Server user accounts. Gain role-based, granular delegation of control over Lync user accounts. Monitor Lync usage and trends, and determine SLA adherence. Create, adjust and subscribe to custom usage reports, and set appropriate billing and chargebacks based on feature usage and call types.

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