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RR Core Service Missing

Hi,

Not much information on this one unfortunately. I upgraded from AA to RR last year which went fine and it's been running since without any issues. However, a few weeks ago, and I'm not seeing the cause, the Rapid Recovery Core service is missing, not present in the Services list. There's only Dell Data Protection | Rapid Recovery Agent Service.

Couldn't spot anything relevant in Event Viewer. The AV we're running is Trend's Deep Security.

Thanks in advance.

Dan

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0 daniel.teixeira over 6 years ago

Thanks, repairing did the trick. Odd as I'd tried it though slightly different. Upgrading fro 6.1.1 (iirc) to 6.1.3 prompted a repair, but didn't re-create the service.

Thanks for the help.
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0 daniel.teixeira over 6 years ago

Thanks, repairing did the trick. Odd as I'd tried it though slightly different. Upgrading fro 6.1.1 (iirc) to 6.1.3 prompted a repair, but didn't re-create the service.

Thanks for the help.
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