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Quest Rapid Recovery host for MongoDB Service is not getting started afte upgrading from 6.0 to 6.2

today i have upgraded the RR from 6.0 to 6.2 , after the upgradation Mongo DB service is not getting started. Can anyone help here

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  • When you try to manually start the Mongo DB service, what error does it give? Check both the windows system and application event logs. Also, check the Rapid Recovery log C:\programdata\apprecovery\logs\apprecovery.log to see what errors it has related to Mongo DB.
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  • When you try to manually start the Mongo DB service, what error does it give? Check both the windows system and application event logs. Also, check the Rapid Recovery log C:\programdata\apprecovery\logs\apprecovery.log to see what errors it has related to Mongo DB.
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