so i am new to this software and i am sure i may have overlooked something. but for now i need to get backups working. so here is the error message and stack trace info :
Exception chain:
- Attach device failed for device path of '/dev/dm-0' with error code 19
- Call to service method 192.140.500.799:8006/.../driver GET failed: Attach device failed for device path of '/dev/dm-0' with error code 19
- The transfer of one or more volume images from a protected machine to the Core has failed
- One or more errors occurred.
STACK TRACE:
Server side:Replay.Core.Contracts.Transfer.CoreTransferFailedException: The transfer of one or more volume images from a protected machine to the Core has failed ---> System.AggregateException: One or more errors occurred. ---> WCFClientBase.ClientServerErrorException: Call to service method 192.140.500.799:8006/.../driver GET failed: Attach device failed for device path of '/dev/dm-0' with error code 19 ---> System.AggregateException: Attach device failed for device path of '/dev/dm-0' with error code 19 ---> System.InvalidOperationException: Attach device failed for device path of '/dev/dm-0' with error code 19 at Replay.Common.Implementation.Drivers.BlockSnap.AttachDeviceInternal (System.String devicePath) [0x00000] in :0 at Replay.Common.Implementation.Drivers.BlockSnap.AttachDevice (System.String devicePath, System.String mountDevicePath, Boolean createChangelogStorage, Boolean createDataStorage, Boolean vssSupported) [0x00000] in :0 at Replay.Common.Implementation.Drivers.DriverApiImplementation.AttachVolume (Replay.Common.Implementation.Win32Api.LinuxPartition partition) [0x00000] in :0 at Replay.Common.Implementation.Drivers.DriverApiImplementation.AttachVolume (Replay.Common.Contracts.Metadata.Storage.VolumeName volumeName) [0x00000] in :0 at Replay.Common.Implementation.Drivers.DriverApiImplementation.EnableVolumeLogging (Replay.Common.Contracts.Metadata.Storage.VolumeName volumeName, UInt32 epoch, Boolean generateNewGuid) [0x00000] in :0 at Replay.Agent.Implementation.Drivers.DriverApi.EnableVolumeLogging (Replay.Common.Contracts.Metadata.Storage.VolumeName volumeName, UInt32 epoch, Boolean generateNewGuid) [0x00000] in :0 at Replay.Agent.Implementation.Drivers.DriverVolumeLinux.Enable (UInt32 newEpochNumber, Boolean generateNewGuid) [0x00000] in :0 at Replay.Agent.Implementation.Drivers.DriverVolumeLinux.Enable () [0x00000] in :0 at Replay.Agent.Implementation.Transfer.TransferSessionBase.RemoveUnReliableVolumes (IDriversService driversService, IStorageMetadata storageMetadata, IEnumerable1 volumes, IDictionary2 errorVolumes) [0x00000] in :0
--- End of inner exception stack trace --- at Replay.Agent.Implementation.Transfer.TransferSessionBase.GetVolumeInfo (Replay.Common.Contracts.Metadata.Storage.VolumeName volumeName) [0x00000] in :0 at Replay.Agent.Implementation.Transfer.TransferSessionBase.GetDriverMetadata (Replay.Common.Contracts.Metadata.Storage.VolumeName volumeName) [0x00000] in :0 at Replay.Agent.Management.Transfer.TransferManagementBase.GetDriverMetadata (System.String snapshotSetId, System.String volumeName) [0x00000] in :0 at (wrapper managed-to-native) System.Reflection.MonoMethod:InternalInvoke (System.Reflection.MonoMethod,object,object[],System.Exception&) at System.Reflection.MonoMethod.Invoke (System.Object obj, BindingFlags invokeAttr, System.Reflection.Binder binder, System.Object[] parameters, System.Globalization.CultureInfo culture) [0x00000] in :0
--- End of inner exception stack trace --- at WCFClientBase.HttpResponseMessageExtensions.Check(HttpResponseMessage message, Uri uri, String method, ILogger logger) at WCFClientBase.ClientBase.GetResponse(Uri uri, String method, String knownEtag) at WCFClientBase.ClientBase.ExecuteServiceCall[T](Uri uri, String method, String knownETag) at Replay.Agent.Client.TransferManagementAgentClient.GetDriverMetadata(String snapshotSetId, String volumeName) at Replay.Core.Implementation.Agents.AgentClient.GetDriverMetadata(Guid snapshotSetId, VolumeName volumeName) at Replay.Core.Implementation.Agents.TransferAgentClient.GetDriverMetadata(Guid snapshotSetId, VolumeName volumeName) at Replay.Core.Implementation.Transfer.VolumeTransferJobBase.DetermineDataToSendTask() at System.Threading.Tasks.Task.Execute()
--- End of inner exception stack trace --- --- End of inner exception stack trace --- at Replay.Core.Implementation.Transfer.TransferJob.DetermineDataToSend() at Replay.Core.Implementation.Transfer.TransferJob.TransferTaskSteps() at Replay.Core.Implementation.Transfer.TransferJob.TransferTaskInternal() at Replay.Core.Implementation.Transfer.TransferJob.TransferAgentTask() at Replay.Core.Implementation.Transfer.TransferJob.TransferTask() at System.Threading.Tasks.Task.Execute()
LOGS :
at Replay.Agent.Implementation.Transfer.TransferSessionBase.RemoveUnReliableVolumes(IDriversService driversService, IStorageMetadata storageMetadata, IEnumerable`1 volumes, IDictionary`2 errorVolumes) +0x0 6000337
System.InvalidOperationException depth 0: GetAttachedDevices failed to return a proper list of devices, error code 19 (0x80131509)
Service Host Error: Service error while handling request [GET https://192.168.2.199:8006/apprecovery/api/agent/transfer/snapshots/8470e577-0291-4240-a3dd-667610307442/volumes/~|~~|~%253f~|~Volume%257bd2dd969a-e10d-739d-02a6-071629d19cb4%257d~|~/driver]: Attach device failed for device path of '/dev/dm-0' with error code 19
System.AggregateException depth 0: Attach device failed for device path of '/dev/dm-0' with error code 19 (0x80131500) ---> (Inner Exception #0 depth 0) System.InvalidOperationException depth 1: Attach device failed for device path of '/dev/dm-0' with error code 19 (0x80131509)
at Replay.Agent.Implementation.Transfer.TransferSessionBase.RemoveUnReliableVolumes(IDriversService driversService, IStorageMetadata storageMetadata, IEnumerable`1 volumes, IDictionary`2 errorVolumes) +0x0 6000337
System.InvalidOperationException depth 0: GetAttachedDevices failed to return a proper list of devices, error code 19 (0x80131509)
So far the root partition cannot be backed up. i have only been able to back up the swap file ... no idea ... as far as i can tell the agent is the latest one available. the system is ubuntu 16 64bit. any suggestions