• Needing to use a Fujitsu ScanSnap iX1500 with a TWAIN application in a Remote Desktop Session, Citrix, VMware, or Azure? No problem!

    RemoteScan supports the following Fujitsu ScanSnap models, in addition to the standard TWAIN and WIA, enabling these scanners to be used with server hosted TWAIN or ISIS compliant scanning applications:

    • iX1500
    • iX500
    • iX100
    • S1100i
    • S1300i

    To configure…

  • File Cabinets not showing up

        Hello, I have tried trouble shooting but cannot find the answer to this. I was scanning documents on Enterprise Scanning within RemoteScan Live and then the file cabinets went away. I tried restarting the computer but that did nothing. The previously…

  • Program can't start because WFAPI.dll is missing from your computer

    Office setting

    Front desk users have an insurance card scanner to import images into a software called NextGen.

    Users RDP into a remote Win Srv 2008 R2 environment where NextGen is hosted. 

    Latest version of RemoteScan being used, and connection between…