Hello Quest Community,
Good Day. Newbie here. Its been a month of searching solution to fix this error. We are using dell Ultrium tape drive and the netvault has no problem for detecting the tape drive. I also create new selection set for fullback up and differential backup but still got the same error. I would like to know if you encounter same error as mine. Please see the logs below for the error reference.
|Schedule||WSDK001||Job 157 phase 1 failed on all 2 retries|
|2019/8/14 6:07:11||157||13||Jobs||WSDK001||Finished job 157, phase 1 (instance 13)|
|2019/8/14 6:07:11||157||13||Jobs||WSDK001||Job Status: Backup Failed|
|2019/8/14 6:07:11||157||13||Jobs||WSDK001||Fatal error: Backup failed|
|2019/8/14 6:07:11||157||13||Data Plugin||WSDK001||Job completed with warnings/errors|
|2019/8/14 6:07:10||157||13||Data Plugin||WSDK001||Failed to prepare for an incremental backup|
|2019/8/14 6:07:10||157||13||Data Plugin||WSDK001||Failed to find previous full backup for set|
|2019/8/14 6:07:10||157||13||Jobs||WSDK001||Error getting index: No suitable backup to base incremental on|
|2019/8/14 6:07:10||157||13||Data Plugin||WSDK001||Job is incremental - requesting previous index|
|2019/8/14 6:07:10||157||13||Data Plugin||WSDK001||Created VSS snapshot|
|2019/8/14 6:07:00||157||13||Data Plugin||WSDK001||File System 10.0.5.5 Backup|
|2019/8/14 6:07:00||157||13||Jobs||WSDK001||Starting job 157 'test differential backup' (Phase 1 , Instance 13) for UID 1|
Your kind attention with this matter is highly appreciated. Thank you.