When they gathered for their annual training summit, the Platform Management Professional Services team decided to do more than just get up to speed on the latest BU product releases and industry technology. They also decided to use their time toget...

Earlier in May, Quest Cork team members Linda Burrell, Paul Finn and and Christian Scheller took time out of their schedules to volunteer at  Darkness Into Light, an annual event that raises funds for Pieta House, a local charity whic...

A regulamentação General Data Protection Regulation (GDPR) ficou efetiva desde o dia 25 de maio de 2018.  O GDPR atinge todas as organizações com mais de 250 funcionários, em todas as indústrias, e em to...

The Quest Singapore team is proud to have teamed up with Soles4Souls to provide a good pair of shoes to those less fortunate. With its "Give Shoes, Give Love" initiative, Soles4Souls is an international non-profit organization that distributes new and gently-worn shoes and clothes to those in need.

In many developing nations, walking is still the primary mode of transportation, and every day millions are exposed…

Members of the Quest Sydney team recently took time out of their schedules to give back to the local community by doing their part to clean up Bondi Beach. The clean-up day was a massive success, with the volunteers collecting more than 30KG (!) of trash to help preserve this iconic Sydney landmark. 
Even the locals took notice, with many come up to thank the team for their efforts. Enjoy the photos below and hats off the…

www.youtube.com/watch

www.youtube.com/watch

On Monday, April 9th, Quest and One Identity colleagues in Singapore celebrated the opening of our new downtown office facility. The opening represents the start of an exciting new chapter for our entire Singapore team, which moves from the legacy Dell facility located on the west side of Singapore to the new facility located right in the heart of the Lion City. The new office…

Back in February, Quest team members across the APJ region came together to celebrate the Chinese New Year. Our China, Singapore, Hong Kong and Malaysia offices all hosted celebrations. It was a wonderful opportunity for Quest team members to get together and celebrate this holiday while enjoying the company and comradery of their colleagues. Please enjoy a sampling of photos from these fun celebrations, and Happy New…

Earlier in January, members of the Quest team in Sydney, Australia took time to give back to the community by volunteering at the local Foodbank. As a team, Quest was able to help the Foodbank division for the State of New South Wales and the Australian Capital Territory reach their goal of providing 29,500 meals a day to families and children in need. 

Foodbank's mission is fighting hunger in Australia. Hunger is a hidden…

You probably won’t get to the end of this blog post. Or will you? Many of us realize that our attention spans are getting shorter.

In a world where our reliance on smartphones dictates our daily lives and diminishes our interest in books, many of us are averse to reading more than one short paragraph. We submerse ourselves in 140 character Tweets (now 280!), or in a realm of social media channels full of videos…

Nothing mystifies our customers (and even some of our sales folks) more than a question that inevitably arise during our meetings: 'How is this product licensed?' or its even more frightening brethren: "How is this suite of products licensed?" and "We don't have that many users, why am I paying for some many licenses?"... In a small number of blog entries, I would like to try to clear up some of these mysteries and suggest…

Continuing with my earlier blog, “With the New Year comes…” with updated Product Support Portal pages drives additional customers to self-help by interacting with their peers instead of contacting support by highlighting the most recent user forum threads on the product support page.

The following items were addressed and implemented.

• On the most popular tab present links to the most recent user forum…

With the New Year comes with updated Contact Support Portal pages that simplify, consolidate and with an enhanced User’s Experience.

The main target of the upgrade was to improve customer satisfaction by designing a contact support process that is customer centric and centralized.

The following items were addressed and implemented.

• Re-Organize current contact by department method into customer-centric contact by…

I had a customer create a service definition for the result set of a search that was done in the Hosts dashboard. But we weren't able to view it in the Service Operations Console nor add it to an existing service definition in the Service Builder.

For some background, in the Hosts dashboard, you can search for a string or a host name and view the matching results. From there, you can give that result set a name so…

I could write SQL to solve this problem.. but the data was in Excel.

I pulled pricing and mileage data from several car for-sale sites and dropped it in an Excel sheet. Columns include year, price, kilometers (mileage), etc. Here is a snippet of the data:

Now I had some data in Excel that would mimic how it would be stored in a relational database but I wanted to analyze it.

I wanted to get the average price and mileage…

Today I would like to share with you some content I created that can help an admin troubleshoot their environment from a single pane of glass.  No more bouncing between different performance monitoring tools.  No more trying to correlate different metrics derived in different ways from different tools. 

One Tool to rule them all, One Tool to find them, One tool to bring them all and out in the light bind them.

I created…

Dickens wrote “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness….”  Too often this is how I see IT solution requests; a conflict of two opposites occurring at the same time.  As we struggle to meet the demands of both internal…

As we continue our navigation of Spotlight on SQL Server Enterprise and we can diagnose an alarm that triggers. Let us see what setting caused an alarm to trigger. The fact is when you start monitoring an Instance it is assigned the preset “Factory Settings. Those settings may need to be adjusted it may be a good practice to familiarize yourself with the setting values and determine if you should adjust them to your environment…

Just the facts! Part 2

Acknowledging Alarms in Spotlight on SQL Server Enterprise

Now that we have establish a view of the facts let’s see what we can do with them. Some on these alarms are set by default to be acknowledged before they will clear for the alarm list. I would like to take this opportunity to walk to through the process of “acknowledging” these alarms from the “Spotlight Today” screen.…

The pursuit of historical data and its analysis is a significant part of the functionality that Spotlight on SQL Server users have come to expect and continue to seek improvements upon.  In the past, users have expressed the need for ad-hoc query capability in order to review historical data.

The ability to review historical monitoring data via a query or a report is a capability that Spotlight users are often requesting…

Last month we welcomed over 120 partners from across EMEA to our EMEA Partner Conferences held in Windsor in the UK and Munich, Germany.

These were our first European public events as Quest in 2016 and we were excited to welcome our partners and distributors to unveil the Quest company strategy, branding, and Quest Partner Circle. We had partner representation from all over EMEA – as far apart as Russia, Israel and South…

In part one of Performance Analysis to Performance Investigator, I discussed the history of Performance Analysis and its transformation into Performance Investigator, as well as the architectural differences between the platforms.  In part two, we will discuss the new and enhanced features that come with Performance Investigator.  All along, our goal in this transition was to maintain the feature set that customers have…

In part one of this blog series (here: https://www.quest.com/community/b/en/posts/performance-analysis-to-performance-investigator-part-1-introduction-and-architecture) I discussed the history of Performance Analysis and its transformation into Performance Investigator, as well as the architectural differences between the platforms.  In part two, we will discuss the new and enhanced features that come with Performance…

In part one of this blog series, I discussed the history of Performance Analysis and its transformation into Performance Investigator, as well as the architectural differences between the platforms.  In part two, we will discuss the new and enhanced features that come with Performance Investigator.  All along, our goal in this transition was to maintain the feature set that customers have loved for years with Performance…

In part one of this blog series (here: https://www.quest.com/community/b/en/posts/performance-analysis-to-performance-investigator-part-1-introduction-and-architecture) I discussed the history of Performance Analysis and its transformation into Performance Investigator, as well as the architectural differences between the platforms.  In part two, we will discuss the new and enhanced features that come with Performance…

In part one of this blog series (here: https://www.quest.com/community/b/en/posts/performance-analysis-to-performance-investigator-part-1-introduction-and-architecture/) I discussed the history of Performance Analysis and its transformation into Performance Investigator, as well as the architectural differences between the platforms.  In part two, we will discuss the new and enhanced features that come with Performance…