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The Quest Singapore team is proud to have teamed up with Soles4Souls to provide a good pair of shoes to those less fortunate. With its "Give Shoes, Give Love" initiative, Soles4Souls is an international non-profit organization that distributes new and gently-worn shoes and clothes to those in need.
In many developing nations, walking is still the primary mode of transportation, and every day millions are exposed…
Members of the Quest Sydney team recently took time out of their schedules to give back to the local community by doing their part to clean up Bondi Beach. The clean-up day was a massive success, with the volunteers collecting more than 30KG (!) of trash to help preserve this iconic Sydney landmark. Even the locals took notice, with many come up to thank the team for their efforts. Enjoy the photos below and hats off the…
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On Monday, April 9th, Quest and One Identity colleagues in Singapore celebrated the opening of our new downtown office facility. The opening represents the start of an exciting new chapter for our entire Singapore team, which moves from the legacy Dell facility located on the west side of Singapore to the new facility located right in the heart of the Lion City. The new office…
Back in February, Quest team members across the APJ region came together to celebrate the Chinese New Year. Our China, Singapore, Hong Kong and Malaysia offices all hosted celebrations. It was a wonderful opportunity for Quest team members to get together and celebrate this holiday while enjoying the company and comradery of their colleagues. Please enjoy a sampling of photos from these fun celebrations, and Happy New…
Earlier in January, members of the Quest team in Sydney, Australia took time to give back to the community by volunteering at the local Foodbank. As a team, Quest was able to help the Foodbank division for the State of New South Wales and the Australian Capital Territory reach their goal of providing 29,500 meals a day to families and children in need.
Foodbank's mission is fighting hunger in Australia. Hunger is a hidden…
You probably won’t get to the end of this blog post. Or will you? Many of us realize that our attention spans are getting shorter.
In a world where our reliance on smartphones dictates our daily lives and diminishes our interest in books, many of us are averse to reading more than one short paragraph. We submerse ourselves in 140 character Tweets (now 280!), or in a realm of social media channels full of videos…
Continuing with my earlier blog, “With the New Year comes…” with updated Product Support Portal pages drives additional customers to self-help by interacting with their peers instead of contacting support by highlighting the most recent user forum threads on the product support page.
The following items were addressed and implemented.
With the New Year comes with updated Contact Support Portal pages that simplify, consolidate and with an enhanced User’s Experience.
The main target of the upgrade was to improve customer satisfaction by designing a contact support process that is customer centric and centralized.
I had a customer create a service definition for the result set of a search that was done in the Hosts dashboard. But we weren't able to view it in the Service Operations Console nor add it to an existing service definition in the Service Builder.
For some background, in the Hosts dashboard, you can search for a string or a host name and view the matching results. From there, you can give that result set a name so…
I pulled pricing and mileage data from several car for-sale sites and dropped it in an Excel sheet. Columns include year, price, kilometers (mileage), etc. Here is a snippet of the data:
Now I had some data in Excel that would mimic how it would be stored in a relational database but I wanted to analyze it.
I wanted to get the average price and mileage…
Today I would like to share with you some content I created that can help an admin troubleshoot their environment from a single pane of glass. No more bouncing between different performance monitoring tools. No more trying to correlate different metrics derived in different ways from different tools.
One Tool to rule them all, One Tool to find them, One tool to bring them all and out in the light bind them.
I created…
Dickens wrote “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness….” Too often this is how I see IT solution requests; a conflict of two opposites occurring at the same time. As we struggle to meet the demands of both internal…
As we continue our navigation of Spotlight on SQL Server Enterprise and we can diagnose an alarm that triggers. Let us see what setting caused an alarm to trigger. The fact is when you start monitoring an Instance it is assigned the preset “Factory Settings. Those settings may need to be adjusted it may be a good practice to familiarize yourself with the setting values and determine if you should adjust them to your environment…
Just the facts! Part 2
Acknowledging Alarms in Spotlight on SQL Server Enterprise
Now that we have establish a view of the facts let’s see what we can do with them. Some on these alarms are set by default to be acknowledged before they will clear for the alarm list. I would like to take this opportunity to walk to through the process of “acknowledging” these alarms from the “Spotlight Today” screen.…