We invite you to take a few minutes to explore how the Quest Support Portal and a host of tools and capabilities are easily accessible to help you utilize your Statistica products and engage with its experts 24x7x365. From one central location, you will find everything you need, including:
- Dedicated Statistica Product Support Page with all of the Statistica information in one location including Product Lifecycle tables
- Full-text searchable Statistica Knowledge Base with knowledge articles to help you diagnose and fix your unique challenge
- Searchable database of Statistica Technical Documents to help you understand how to deploy, manage, and optimize your product
- Technical and “how-to” Statistica Product Videos to help educate you on common topics
- Download New Statistica Releases for the most recent version of software, utility or patch download
In the event you do need to contact technical support, you can submit a Service Request via the support portal for the quickest and most effective means of connecting with your regional support representative.
Opening a Service Request online ensures:
- Faster response times – Once we receive your request through the support portal, we’ll get back to you as quickly as possible with the assistance you need.
- Streamlined case management – All of your essential details about your case are submitted online including attachments like log files, screenshots, reports, or trace logs.
- Eliminates telephone hold-time – We ensure your case is routed to the most qualified engineer without having to wait on hold.
We are also excited to announce the new Statistica User Discussion Forum, where savvy minds are invited to post content and questions about all things analytics. Our community forum is regularly monitored by experts and peers to provide best practices, seek feedback, and make product suggestions. We look forward to your participation!
For more information, visit the Quest Support Portal!