• Backing up mapped network drives

    Hello!

    Rapid Recovery is new in our environment and I am in the process of setting up initial backups.

    My situation is as follows: I have some data that is currently hosted on platforms unsupported by the agent software (A Synology file server, and an…

  • Deleting Agent: Keep tracking changes

    When deleting a machine in 6.2, i get the option "Keep tracking changes".

    I cant find this in the documentation, does anyone know what it means/does?

    Thanks

  • Is there a switch for no restarts for the the Rapid Recovery agent agent-web.exe.

    I'm trying to deploy the Rapid Recovery backup agent through SCCM and looking for a list of switches to use.  Specifically a no restart switch, but if there was a list that would be great.  For some reason I'm not finding it on any of the manuals.…

  • Replication Error: object reference not set to an instance of an object

    I have a server 2008 R2 with version 6.1.3 Rapid Restore installed and it's replicating to an off-site server 2012 R2.

    I deleted a 1 replicating server from the off-site server and deleted the restore points, but I keep all other servers.

    Now I need…

  • Rapid recovery servers are rebooting everyday

    We have two rapid recovery servers which are located in different datacenters. They are in a replication relationship. Everyday both the servers rebooting at the same one after the other. I don't see anything in the rapid recovery alerts except for post…

  • Events for 6.1.2 Changed again?

    We have installed 6.1.2 at a client, their backups failed with event id 541 (The transfer of the backup of 'x' on 'x' failed".

     

    Checking technical docs for  6.1.2, there is no "software development kit".

    Under 6.1.1 there…