Each day, I have at least one "Failed to contact the license portal". It's attempting contact every 10 minutes. Honestly, does it need to check that often? Once per day, or even hour, would be fine with me. I'm tired of these false alarms in my box daily…

I am writing this merely so that it gets put on the Radar and is an issue that I ran into during the activation of a Virtual Standby clone of a production machine.

If the credentials you are using to manage your virtual standby targets change, you may…

Good  evening. Forgive me if I missed this in documentation, but I haven't been able to find out what the required permissions for accounts used by Rapid Recovery.

I installed the agent on my Hyper-V cluster hosts, and see that the service runs as…

Hello, I am using the local mount utility for a 6.4 core, and when I try a Mailbox Restore to mount the database, it says Database File 'e:\db\db2013\db2013.edb' does not exist. It can mount the default database in the cdrive no problem, but these additional…

Hello, I am new in the forum. I am not familiar with Rapid Recovery. I am familiar with other backup tools like Avamar, Networker and Veeam.

I am trying to migrate linux containers LXC in Proxmox to VMware. I tried using official conversion tool Vmware…

So we are using Rapid Recovery 6.3.0.5309

I'm getting a bunch of Audit Failures in the event log related to my admin account.  I can't find where my account is used.

The Quest Rapid Recovery Agent is set to LogON with Local System account.  I checked…

Bom Dia a Todos!

Meu problema e o seguinte, instalei o agente em um servidor, quando vou adicionar ele no core ele so aparece a unidade do disco C:\, sendo que nesse servidor existe mais uma unidade disco E:\.

Como faço para corririr ese bug e adicionar…

Hi

We have used Rapid Recovery since back in the AppAssure days and as a consequence our Repositories have evolved with rebuilds and extents.  A way back then because of the limitations of the OS we had to have repositories no bigger than 15Tb. But now…

Hello,

Does Quest Rapid Recovery support Microsoft Exchange 2019? If not when will Exchange 2019 be supported?

Thank you.

After looking online about Quest Repository's i stumbled across a post which mentioned a hidden menu that appeared above the MORE drop down menu. I cant find the old post anywhere and was wondering if anyone can help! 

We have two physical servers that host the virtual standbys for all our virtual servers.
This works great.
But how do i know if they are in sync ?

For an example.
Yesterday a export failed.
I found the problem and forced a export and everything looked okey…

CORE VERSION: 6.2.1.100 on a windows 2012R2. We are NOT agentless
I am trying to perform a onetime VM export to a virtual machine: vCenter/ESXi and the job has failed over 4 times. The first attempt was a linux machine. I tried an export from an incremental…

CORE VERSION: 6.2.1.100 on a windows 2012R2. We are NOT agentless
I am trying to perform a onetime VM export to a virtual machine: vCenter/ESXi and the job has failed over 4 times. The first attempt was a linux machine. I tried an export from an incremental…

Does anyone know what denotes how quickly an archive is taken?  Through the week, we run 5 archives that will be backed up to a SAN and then copy over to a tape using Netvault.  Recently, the archives have slowed right down to a point where some of the…

Trying to expand a repository, but i'm getting an error "Sequence contains no matching element".  The backup and everything else is working fine without any issues.

Tried shutting down the core and restarting, Restarting the Backup server…

Hey Group,

I am having an issue with a server that fails the attachability check with the TevoMountReplay failed with error -2147024319. Windows cannot verify the digital signature for this file.  I have looked, but I am not able to see a fix.  

Any thoughts…

Can this version still backup windows xp machines with agent

I would like to know if there is any lower cost solution that will catalog files.

I want to archive backups.  However, if you actually needed to do a restore of a file you need to know when and where the file existed.  I have seen software that does track…

Just wondering if there are some tweaks to get our replication speeds up. We have three Quest Rapid Recovery servers doing our backups. One main backup, one offsite replicated backup, and the last one we unplug to use as an offline replication backup…

Hello!

I have been tasked with establishing a list of our protected machines with each machine's schedule, protected volumes and retention policy, if different than default.

Since we have a lot of protected machines and multiple cores, I was wondering…

Is there a Rapid Recovery Agent version that works with Windows Server 2003?

And if it is before version 6.0, how do I get a copy?

Thanks!

Don

Hello!

Rapid Recovery is new in our environment and I am in the process of setting up initial backups.

My situation is as follows: I have some data that is currently hosted on platforms unsupported by the agent software (A Synology file server, and an…

I am having a bit of trouble figuring out how to get a certificate on the core console so that there are no cert errors when going on the web UI. 

Could someone point me in the right direction, what would be the process for creating a CSR for rapid recovery…

When deleting a machine in 6.2, i get the option "Keep tracking changes".

I cant find this in the documentation, does anyone know what it means/does?

Thanks

Here's the scenario, I want to see if I'm thinking straight here:

I have a file server with a very large data partition of almost 5 TB.  It's running Windows Storage Server 2008 and getting low on physical space so I want to move the data to something…