I have an SQL server that stopped backing up late last week (Not sure of reason yet).  This caused the logs volume to fill up, and now the unit will not back up with the error that the AALog file in System Volume Information is not accessible, access denied…

I'm taking over a Rapid Recovery 6.3 environment.

The repository is running off of direct connected storage to the local backup server.

The storage arrays have SAS 7.2K drives.

My question, expanding or creating a new repository, is it better to…

I'm trying to deploy the Rapid Recovery backup agent through SCCM and looking for a list of switches to use.  Specifically a no restart switch, but if there was a list that would be great.  For some reason I'm not finding it on any of the manuals.…

I have a server 2008 R2 with version 6.1.3 Rapid Restore installed and it's replicating to an off-site server 2012 R2.

I deleted a 1 replicating server from the off-site server and deleted the restore points, but I keep all other servers.

Now I need…

We recently did a Core migration of Rapid Recover 6.1.3 to a new server and all is well except for one client.

It's a VMware server running Linux and when I'm in the Core Console, then go to the Vcenter server and +Protected Machine I'm able to find the…

On my DL4300 appliance my newly created Azure Archive scheduled jobs kept failing with the Memory Exceeded error, so I updated my Rapid Recovery Core to 6.1.3.100 and now my DL4300 does not allow me to create Cloud Archives. I deleted my Azure archive…

When I go to install the Local Mount Utility, it prompts saying that windows blocked the installation of a digitally unsigned driver. I have tried advanced bootup to allow installation of unsigned drivers but still received this prompt.