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Upgrading Rapid Recovery Core to 6.1.3.100 broke Azure

On my DL4300 appliance my newly created Azure Archive scheduled jobs kept failing with the Memory Exceeded error, so I updated my Rapid Recovery Core to 6.1.3.100 and now my DL4300 does not allow me to create Cloud Archives. I deleted my Azure archive files in the cloud, didn't need the failed previous archive files anyway, and tried to force an archive, it failed. I deleted the scheduled archive job and the cloud accounts, and tried to start over, but after recreating the Azure Cloud account, and then trying to create a scheduled archive job the "Next" button does not do anything in the wizard and sometimes it refreshes the Core Interface closing the Wizard window.

Any thoughts?

0 Tim Seymour over 6 years ago

What browser are you using? Have you tried a different browser? We've seen some issues with our GUI and the current release of FireFox. Might be worth a try.

Not sure what to tell you on the failures from the previous attempts with the archive job. Would need to see the actual error message stack trace.
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0 rhosenfelt over 6 years ago

Ok Chrome worked, awesome suggestion! I was finally able to create a scheduled archive job, sadly I still have the same System.OutOfMemoryException error as seen in attached screenshots.
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0 rhosenfelt over 6 years ago

[deleted]
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0 rhosenfelt over 6 years ago

ScreenShot 2
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0 Tim Seymour over 6 years ago

We've seen that error a few times on the DL 4300. In every case we have been able to resolve them by installing all of the latest Windows updates and in one case upgrading to the latest version of .NET. After all Windows updates are installed the error stops occurring.
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0 rhosenfelt over 6 years ago

Perfect, I ran all windows updates prior to running the Core upgrade, but did not run Windows Updates again after the Core upgrade, so that was it.

- Prior to a Core Upgrade, run all Windows Updates
- Use Chrome
- Run all windows updates after a Core update

Smart people on here :)
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