I have an SQL server that stopped backing up late last week (Not sure of reason yet).  This caused the logs volume to fill up, and now the unit will not back up with the error that the AALog file in System Volume Information is not accessible, access denied…

Hey Group,

I am having an issue with a server that fails the attachability check with the TevoMountReplay failed with error -2147024319. Windows cannot verify the digital signature for this file.  I have looked, but I am not able to see a fix.  

Any thoughts…

I'm trying to deploy the Rapid Recovery backup agent through SCCM and looking for a list of switches to use.  Specifically a no restart switch, but if there was a list that would be great.  For some reason I'm not finding it on any of the manuals.…

I have a server 2008 R2 with version 6.1.3 Rapid Restore installed and it's replicating to an off-site server 2012 R2.

I deleted a 1 replicating server from the off-site server and deleted the restore points, but I keep all other servers.

Now I need…

What is the newest agent that will support Windows Server 2003?

I know, I hate even asking the question.  Old physical servers bringing me down.

This may be a stupid question, but I'm always worried about deleting data.

I'm running Rapid Recovery 6.1.3.

I was able to import an archive and rolled up the data and everything is working normally.

Can I delete the Archive data now?  Does the…

We recently did a Core migration of Rapid Recover 6.1.3 to a new server and all is well except for one client.

It's a VMware server running Linux and when I'm in the Core Console, then go to the Vcenter server and +Protected Machine I'm able to find the…

I was doing our monthly Microsoft patches on our Core server.

I made sure no jobs were running, paused all clients and stopped the Core services.  Then installed the Microsoft patches, rebooted the server.

When it came up, i checked and the direct attached…

On my DL4300 appliance my newly created Azure Archive scheduled jobs kept failing with the Memory Exceeded error, so I updated my Rapid Recovery Core to 6.1.3.100 and now my DL4300 does not allow me to create Cloud Archives. I deleted my Azure archive…

Hello,

Aside from Live Recovery and Rapid Recovery's ability protect and restore physical machines more effectively, what other factors make Rapid Recovery a better solution than Veeam from a functionality standpoint (excluding cost)?

Thank you…

 I was wondering if RR can backup our VCenter Server Virtual Appliance(VSCA) VM and quickly export the VM in the event of a needed recovery?

Hello, Hope everyone is doing well,

When I load the RR console and try a VM Export, I get it to authenticate to the vcenter/esxi host, but when it gets to the next page to select the resource pool, it does not load the menu. I have tried two different…

I am currently working a project to upgrade my backup server from Appassure to Rapid Recovery and wanted to know if anyone could help me out with a question. My 2010 Exchange server is running on Appasure v4 and I want to upgrade it with the Rapid Recovery…

When I go to install the Local Mount Utility, it prompts saying that windows blocked the installation of a digitally unsigned driver. I have tried advanced bootup to allow installation of unsigned drivers but still received this prompt.

Hello,

An exchange mountability check has gotten stuck canceling, it has been stuck for a few days. I saw this article where it said to restart the core service. Is this safe to do and the most graceful way to clear the job? It is holding up other jobs…

I ran the 6.1 upgrade form the core today and after reboot, the core services is not available anymore and I got a message stating services failed to start. i checked the services and I don't see any appassure related service anymore.

I went ahead…

We are looking to upgrade our VMWare environment to 6.5 (ESXi, VCenter and everything else) within the next few weeks.  We currently have a VMWare environment of 5.1 and using AppAssure version 5.4.3.106?  This Core is currently backing up 7 VM's and 13…

Folks, when is RRS 6.1 going to be available?  We would like to deploy Windows Server 2016 on our new servers but we know that our current version of RRS (6.0.2.144) will not do.  Do you have any approximate date?

Thanks,

Luis Leon

lleon@albany.edu

Hi,

I've mounted recovery point of linux agentless failed about permissions.

(Rapid Recovery mount) m 3 2 a /mnt/test
Getting volume details from server…
Attaching to local block device …
Successfully attached volume image ’44350188-5e7b…

Does AppAssure 5.4x/ Rapid Recovery6.x agent software supported with  Citrix XenServer platform?

Online documentation for AppAssure on link and looks AppAssure agent software is compatible with Citrix Xenser : https://software.dell.com/documents/appassure…

Great news, Rapid Recovery has made the shortlist for Backup and Recovery/Archive Product of the Year at the Storage, Virtualisation, and Cloud ('SVC') Awards. If you love what Rapid Recovery does for you, be sure to vote! at www.svcawards.com…

Interested in upgrading for free from AppAssure to Rapid Recovery? How about killer dedupe, or implementing data protection in the cloud? Visit our experts at Microsoft Ignite 2016 and tell them what’s on your mind.

Eric Yacoub, a Senior Integration…

When we released Version 6 of AppAssure backup, recovery and replication software, we added cloud friendliness, ease of use, and even more flexible protection for your vital apps and data. We also changed the name, focusing on the product’s big advantage…