• Move current Rapid recovery Core server to a new server. Is there a grace or transition period due to license overrun with a temporary extra core server?

    We want to replace the server which runs Rapid Recovery with a new server.

    Is there a grace or transition period available due to license overrun with a temporary extra core server?

    I want to configure and test the new server (Rapid Recovery, backup,…

  • What is "queuedFileVersions" ? Is it bad to have a large number? What does it mean?

    I have a powershell script provided by support that generates a nice HTML report. I have it run daily. I'm wondering what this particular field, queuedFileVersions, means. Also,  QueuedRPFSFiles and QueuedRPFSSize. What's the optimal number? What do…

  • vSphere 7.0 Support Timeline?

    Is there a current timeline for when a release will officially support vSphere 7.0?

  • Re-Add a machine - Start from Scratch - Ignore Recovery Points

    I have an SQL server that stopped backing up late last week (Not sure of reason yet).  This caused the logs volume to fill up, and now the unit will not back up with the error that the AALog file in System Volume Information is not accessible, access denied…

  • Account permissions needed for protecting machine?

    Good  evening. Forgive me if I missed this in documentation, but I haven't been able to find out what the required permissions for accounts used by Rapid Recovery.

    I installed the agent on my Hyper-V cluster hosts, and see that the service runs as…

  • Error when expanding repository - Sequence contains no matching element

    Trying to expand a repository, but i'm getting an error "Sequence contains no matching element".  The backup and everything else is working fine without any issues.

    Tried shutting down the core and restarting, Restarting the Backup server…

  • Is there a way to export protected machine list and other info

    Hello!

    I have been tasked with establishing a list of our protected machines with each machine's schedule, protected volumes and retention policy, if different than default.

    Since we have a lot of protected machines and multiple cores, I was wondering…

  • Backing up mapped network drives

    Hello!

    Rapid Recovery is new in our environment and I am in the process of setting up initial backups.

    My situation is as follows: I have some data that is currently hosted on platforms unsupported by the agent software (A Synology file server, and an…

  • Rapid Recovery Web UI Cert

    I am having a bit of trouble figuring out how to get a certificate on the core console so that there are no cert errors when going on the web UI. 

    Could someone point me in the right direction, what would be the process for creating a CSR for rapid recovery…

  • Deleting Agent: Keep tracking changes

    When deleting a machine in 6.2, i get the option "Keep tracking changes".

    I cant find this in the documentation, does anyone know what it means/does?

    Thanks

  • Live restore large volume to new OS on different server?

    Here's the scenario, I want to see if I'm thinking straight here:

    I have a file server with a very large data partition of almost 5 TB.  It's running Windows Storage Server 2008 and getting low on physical space so I want to move the data to something…

  • Virtual Standby - SQL Server TempDB drive

    When we are backing up our SQL Servers, we have a few servers that has issues when trying to backup the TempDB drive.  I have read that SQL server recreates the files on the TempDB drive every time SQL server starts so that there is a fresh copy of the…

  • Hyper-V hosts freezing during Rapid Recovery Agentless backup of VM's

    We have been running Rapid Recovery 6..1.2 for over a year using Agentless Backup on our Hyper-V hosts to backup VM's without problems. We recently bought 3 new hosts to replace the current hosts which are end of life. All hosts (old and new) are running…

  • Is there a switch for no restarts for the the Rapid Recovery agent agent-web.exe.

    I'm trying to deploy the Rapid Recovery backup agent through SCCM and looking for a list of switches to use.  Specifically a no restart switch, but if there was a list that would be great.  For some reason I'm not finding it on any of the manuals.…

  • Replication Error: object reference not set to an instance of an object

    I have a server 2008 R2 with version 6.1.3 Rapid Restore installed and it's replicating to an off-site server 2012 R2.

    I deleted a 1 replicating server from the off-site server and deleted the restore points, but I keep all other servers.

    Now I need…

  • 6.2 Mail Restore Error

    So this new feature in 6.2 sounds great, the local mount utility is a bit clunky. However on testing the feature, we get an API UN/PW error. Im told this is because the Core doesn't have Outlook installed..

    So Outlook being a licences product, and…

  • Agent is orphaned by this Core

    We recently did a Core migration of Rapid Recover 6.1.3 to a new server and all is well except for one client.

    It's a VMware server running Linux and when I'm in the Core Console, then go to the Vcenter server and +Protected Machine I'm able to find the…

  • Does Rapid Recovery v6.0.1 support Windows 10 LTSB/LTSC?

    One of my customers would like to understand whether Rapid Recovery agent (ver 6.0.1) supports Windows 10 LTSB 2015 and Windows Server 2016?

    In addition Windowws 10 LTSB 2016 is also reviewed to be used.

  • RR 6.1.3 on Windows 10 Pro

    After installing RR 6.1.3 on a fresh W10Pro computer, system reboots like normal and goes into system recovery then fails.

    this article is old,
    support.quest.com/.../117592

  • DL4300 Rapid Recovery Core 6.1.3.100 SQL 2000 Support?

    Hello, 

     

    Our DL4300 appliance running Rapid Recovery Core 6.1.3.100 backs up our modern physical servers and also an ESXI box running our legacy servers after a P2V conversion. One of these VMs on ESXI is a Windows Server 2003 R2 32bit OS running SQL 2000…

  • Upgrading Rapid Recovery Core to 6.1.3.100 broke Azure

    On my DL4300 appliance my newly created Azure Archive scheduled jobs kept failing with the Memory Exceeded error, so I updated my Rapid Recovery Core to 6.1.3.100 and now my DL4300 does not allow me to create Cloud Archives. I deleted my Azure archive…

  • Events for 6.1.2 Changed again?

    We have installed 6.1.2 at a client, their backups failed with event id 541 (The transfer of the backup of 'x' on 'x' failed".

     

    Checking technical docs for  6.1.2, there is no "software development kit".

    Under 6.1.1 there…

  • Cancel individual jobs via Powershell

    I am trying to automate clearing out various queued replications jobs over night to prevent the rollups for still being queued in the morning. I am able to pull the various information about the jobs I want to stop however I can seem to stop individual…

  • RR 6.1.1 Local Mount Utility Install prompts for digitally signed driver

    When I go to install the Local Mount Utility, it prompts saying that windows blocked the installation of a digitally unsigned driver. I have tried advanced bootup to allow installation of unsigned drivers but still received this prompt.

     

  • Rapid Recovery agent deployment is failing with error "Failed to get metadata from '192.168.20.0' "

    Hi,

          I have installed Rapid Recovery 6.1 trial version on "Windows Server 2016 (Datacenter edition)" operating system and trying to protect two test machines via RR 6.1 agent software.

    Triggered agent deployment remotely via protect machine…